Our service department is trained and qualified to handle your entry control residential and commercial service maintenance needs. We provide minor to major repairs, replacements, upgrades, and ongoing preventative maintenance on a monthly and annual basis.
We provide excellent customer service to meet your individual needs while keeping you properly informed on all cost and services related to your repair and system maintenance. Keeping your system running in tip top performance not only extends the life of the equipment it ensures the system is operating at peak performance while verifying it is compliant with today’s strict UL325 and ASTM-F200 safety standards.
Electronic Innovations, Inc. supports a fleet of vehicles with factory trained service technicians 24-hours a day, seven days a week to service requests and emergency situations. We carry an extensive parts and tool inventory on our trucks and warehouse to meet all your service needs.
Why Preventative Maintenance?
Sliding Gates—The drive chain will stretch over time due to the continuous use. It is important to keep the chain properly lubricated to maximize the longevity of your equipment .
Slide Gate Tracks—Gate tracks need to be kept clear of debris such as gravel, rocks, leaves, overgrown plants, etc. The gate’s safety features may sense resistance and stop the gate from opening or closing. It is also important to test the sensing devices, just as you would test the battery in your smoke detector on a regular basis.
Transmitters—Gate transmitters sometimes get stuck with the open button pressed. This will result in the gate remaining open because the gate is receiving a constant open command. Be mindful of where you keep your transmitter.
Power Failure—Be sure to know how to manually open your gate during a power failure. Newer models have a release or crank, and many models have a battery power backup unit. Remember, it’s not a question of if, it’s a question of when you will have a power failure. PG&E has recently announced it will be implementing public safety power shut-offs this wildfire season in high wind and low humidity areas which is all the more reason to make sure you are prepared during down times.
Emergencies—If you have an automatic gate, make sure you have an emergency entry key switch installed which enables emergency vehicles access to enter your property. Contact your local fire agency and request testing to ensuring your equipment is functioning properly.
Are You UL325 Compliant? In other words, does your gate adhere to the current safety standards? Give us a call so we can help you to comply.